This policy explains how MelurDotCom Trading (“we”) collect, process, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA). By using our website or services, you agree to this policy. We reserve the right to update this policy with reasonable notice to you.
2. Collection of Personal Data
The personal data we collect includes your name, address, phone number, email, Identity Card/Passport number, date of birth, and other relevant information. Data is collected through your transactions with us or from third parties such as credit agencies and relevant authorities.
3. Purpose of Data Collection
Personal data is collected for the following purposes:
- Communication and customer service improvement
- Provision of products, services, and payment processing
- Identity verification and background checks
- Marketing, promotions, and participation in loyalty programs
- Record-keeping and internal administration
- Market research and data analysis
- Compliance with legal and regulatory requirements
If you do not agree to the processing of your data, please contact us.
4. Disclosure of Personal Data
We do not sell or rent your personal data. However, it may be disclosed to:
- Successors in business ownership
- Related parties subject to confidentiality
- Government agencies and law enforcement bodies as required by law
- Business partners, service providers, suppliers, and vendors related to our services
- Financial institutions related to your transactions with us
5. Security of Personal Data
We implement technical and physical security measures to protect your data from unauthorized access, loss, or unlawful disclosure. However, internet communication is not entirely secure, and we are not responsible for unauthorized access beyond our control.
6. Data Deletion Policy
You have the right to request the deletion of your personal data from our records, subject to the following conditions:
- A written request must be submitted to [email protected].
- We may retain certain data as required by law, for fraud prevention, dispute resolution, or enforcement of our agreements.
- Once the request is processed, we will permanently delete or anonymize the data from our systems within 30 days, unless legal retention requirements apply.
- You will receive confirmation once your data has been deleted.
7. Website & Cookies
Our website may contain links to third-party sites not governed by this policy. We also use cookies to enhance user experience, but you may adjust your browser settings to reject cookies if necessary.
8. Further Information
For inquiries, complaints, or requests regarding your personal data, contact us at:
📧 Email: [email protected]
Last updated: 9 Feb 2025
